Amazons utspel tidigare i veckan om drones har skapat en hel drös intressanta reflektioner.

The real problem with drone delivery is more prosaic, though no less important: drones could end up requiring more work for the customer. Delivering packages seems like a task that could be easily automated. But, in fact, it’s complicated. Customers are often not at home to receive packages, and so delivery people need to know if they can leave the package safely and where to leave it, whether they should ring a neighbor’s doorbell instead, and so on. Cities present additional problems, since many buildings don’t have doormen and there are typically multiple apartment units in a single building. For a human, dealing with these challenges is reasonably easy, if annoying. How a drone would deal with them is a bit of a mystery.

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